Help Centre
Everything you need to use KinDock well.
Short, practical guides for families, support teams, and administrators. Looking for a quick answer? Try the FAQ.
Getting started
For families
Accepting your invitation (families)
How to accept an invitation and set up your account.
ReadSeeing updates and photos about your person
Where to find updates, photos, and calendar events for the person you're connected to.
ReadResponding to an update
Reply to an update so connection goes both ways.
ReadYour weekly Home Digest and notifications
One calm weekly email, and how to choose what KinDock emails you about.
Read
For support teams
Posting an update and choosing the audience
Share news with the right people, with a plain-language preview before you post.
ReadSharing photos and the group-photo rule
Share meaningful moments, with consent built into home-wide photos.
ReadAdding events and virtual visits
Home activities, personal visits, and secure virtual-visit links.
Read
For home leads & admins
Adding a person supported
Create a person's private space in your home.
ReadAssigning support staff and relief cover
The one step that opens a person's private space to a staff member.
ReadInviting a family connection
Invite an approved family member, natural support, guardian, or advocate.
ReadReading the audit history
An uneditable record of important actions in your home.
Read